Guerreiro, R., C. A. Pereira, e S. Agrawal. “HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT”. Revista Eletrônica De Administração, vol. 11, nº 4, junho de 2013, https://seer.ufrgs.br/index.php/read/article/view/40641.